General

thefairyonacid has transformed its product range, moving from funky costume jewellery to a collection of sustainable, luxurious, and meticulously hand-assembled pieces designed to endure.

For our newly introduced hand-assembled ranges thefairyonacid, we often utilise pre-made components as a foundation for crafting each unique piece of personalised jewellery, ensuring exceptional quality and customisation.

Yes absolutely, please do not hesitate to get in touch as we are always excited at the thought of trying to create a brand new one of a kind item. Please utilise our contact us form.

We provide a diverse selection of materials, catering to various preferences and budgets. Choose from brass and enamel pieces for more affordable options, or indulge in luxury with our 18k and 24k gold-plated and sterling silver selections.

For our hand-assembled pieces, anticipate delivery within 10 working days. For non-personalised items, expect delivery within 5 working days. Rest assured, we'll keep you updated on any changes to the delivery schedule.

Shipping - handling - returns

We prioritise the safety and security of your orders by exclusively dispatching them via 1st class recorded delivery, guaranteeing their safe arrival. We do offer a 2nd class option for some of our older ranges.

We exclusively use Royal Mail for both domestic and international orders

Given the nature of certain pieces in our jewelry collection and for hygiene reasons, some items may not be eligible for returns. However, should any issues arise, we encourage you to reach out to us for resolution. Upon mutual agreement, we'll cover the shipping costs for returning items to us for repair or alteration.